Refund policy

RETURN & REFUND POLICY:

Return Window: You have 30 days from the date you receive your item to request a return, refund, or exchange.

How to Initiate a Return:

  1. Contact us at [your email] with your order number
  2. We'll provide you with return instructions and a return authorization
  3. Ship the item back to us in its original condition with tags attached
  4. Once we receive and inspect your return, we'll process your refund

Refund Processing:

  • Refunds are processed within 5-7 business days after we receive your returned item
  • Refunds will be issued to your original payment method
  • Please allow 5-10 business days for the refund to appear in your account

Return Shipping:

  • Customers are responsible for return shipping costs unless the item is defective or we made an error
  • We recommend using a trackable shipping service

Items That Cannot Be Returned:

  • Items marked as final sale
  • Used or damaged items
  • Items without original tags or packaging

Exchanges: If you need a different size or color, please return the original item and place a new order.